Info

Delivery:

Delivery is available worldwide and usually takes around 4-7 days (please allow up to 2 days processing). In some cases, such as logistics delays, strikes and holiday seasons, it can take a little longer for your parcel to arrive. The delivery times for the products depends on where you live. You can track you order with the ‘shop’ app. We ship worldwide.
Some items may be delivered separately.

 

Refunds/Returns:

If there is an issue with your order please contact us at luxe.diaryy@gmail.com and we will see if you are legible for a refund/return. If you are legible, a return label will be sent to you free of charge.

 
Cancellations:

If you have placed an order and would like to cancel it, please email us at luxe.diaryy@gmail.com and let us know and we will do our best to cancel the order for you, however if the order has already been sent out we won’t be able cancel it or issue a refund for the order, unless it is returned after delivery.

 

Sizing:

All products come in a range of sizes and most products are also available in plus sizes. They are all also available in a wide range of different colours. Feel free to message us and ask for a size chart for any products.